Privacy Policy

1. Scope and contact

This policy applies to the Sippy Reef website and app developed by Kylan Studio. Sippy Reef is preparing for launch; available features may vary by version and platform.

For privacy questions or requests, contact contact@kylanstudio.com. This policy describes the categories of information and choices associated with the features you use.

2. Information we process

Depending on how you use Sippy Reef, the app processes the following information:

• Profile and habits: display name, weight you enter, activity level, water goal, units, waking/sleeping schedule, reminder preferences, and language.
• Drink logs and game data: time, type, and amount of drinks; daily progress, streaks, creatures, eggs, pearls, and decorations.
• Account information: account identifiers, sign-in provider, email when supplied by that provider, friend code, and authentication information needed to operate your account. We do not receive your Google or Apple password.
• Community features: friend relationships, invitations, gifts, shared activities, and reef information shared through these features.
• Technical information: device or notification registration identifiers, app version, platform, screen-view events, and technical data used for operations, analytics, and security.
• Support: your email address, message, and any attachments you choose to send us.

3. Purposes and storage

We use information to track habits, operate game progress, send reminders, authenticate accounts, provide friendship features, respond to support requests, and improve service reliability.

Drink logs and many preferences are stored on your device. When you use online features, account information, game data, and information needed for those features may be sent to our servers. You should not assume that all app data stays exclusively on your device.

When using friendship features, relevant users may see your display name, creatures, decorations, aggregate hydration progress, goal-completion status, and streaks. Please consider what you share.

4. Apple Health and Health Connect

Health syncing is optional and off by default. If you enable it and grant permission, Sippy Reef writes water amounts corresponding to new drink logs to Apple Health on iOS or Health Connect on Android.

The current integration requests permission to write water data; it does not request access to read your health records. You can disable syncing in the app or revoke permission in your operating system's health settings.

Disabling syncing or deleting your Sippy Reef account does not automatically delete records already written to a health service. Manage those records directly in Apple Health or Health Connect.

5. Service providers and sharing

When the relevant services are enabled, Sippy Reef uses Firebase Authentication for authentication, Firebase Analytics for usage analysis, and Kylan notification infrastructure, Apple Push Notification service, and Firebase Cloud Messaging to deliver notifications. Hosting and server-operation providers process information needed to provide the service.

Information may be processed in countries other than your country of residence, depending on providers' infrastructure. We may also disclose information when necessary to meet legal obligations, address fraud, or protect users.

Google/Apple sign-in, health services, and app stores are also governed by their providers' own policies.

6. Website, cookies, and demo

The current promotional website does not install third-party advertising or analytics tools and does not require an account. Its water demo does not send health logs to a server and resets when you reload the page.

Language is represented in the /vi or /en URL. Website infrastructure may process IP addresses, browser information, and request logs to deliver content, maintain security, and investigate errors. This is separate from information processed by the mobile app.

7. Retention and deletion

On-device data remains until you reset or remove app data, subject to operating-system backup behavior. Online data is retained for as long as needed to provide features, support users, and protect the service.

You can request account deletion in Settings → Account → Delete account, or email contact@kylanstudio.com if you cannot access the app. We may need to verify account ownership before processing your request.

The account-deletion flow removes related game data and community connections and requests deletion of the authentication account. Some deactivated account records, deletion-processing records, backups, or information needed for security and legal obligations may remain. Deletion does not mean every copy disappears immediately. Contact us for the retention scope applicable to your request.

8. Your choices and rights

You can edit available profile information and preferences in the app, disable notifications, and revoke health permissions through your operating system. Depending on applicable law, you may request access, correction, deletion, a copy, or restriction of processing, or object to processing. Contact our support email for guidance.

If you are a parent or guardian and believe a child has provided information inappropriately, contact us so we can investigate and address it. Do not include passwords, verification codes, or unnecessary medical records in support emails.

9. Safeguards and updates

We use access controls and data safeguards appropriate to service operations. No transmission or storage system can guarantee absolute security.

When information practices or features change, we will update this policy and its revision date. Where law requires additional notice or permission, we will take the corresponding steps.