Need a little help?
Find a quick answer, share an idea, or reach the Sippy Reef team. We'll work through it with you.
Sippy Reef is preparing to launch on iOS and Android. You can still contact us with feedback, privacy questions, or issues in a test version.
Drop us a little note.
A question, an idea, or a little bug — reach us at:
contact@kylanstudio.comWhen can I download Sippy Reef?
The app is currently coming soon. Official App Store and Google Play links will appear on the homepage when it launches. We have not announced a specific release date.
Does the website demo save drinks to the app?
No. The aquarium is an interactive illustration. Demo water progress and pearls exist only in your current page session and reset when you reload.
I'm not receiving water reminders
Check reminders, waking/sleeping hours, and Sippy Reef's notification permission in your device settings. Do Not Disturb, battery-saving settings, and background restrictions may also affect delivery. Reminders may stop once you reach your daily goal.
How do I turn health syncing on or off?
Enable health syncing in Sippy Reef's Settings and grant permission to write water data when prompted. On Android, Health Connect must be available. You can disable syncing or revoke permission in Apple Health/Health Connect at any time.
Syncing applies to new logs after enabling it; earlier records are not automatically backfilled. Records already written to a health service must be managed within that service.
Delete your account and data
In the app, open Settings → Account → Delete account and complete the confirmation. You may need to authenticate again. If a network error occurs or deletion is incomplete, reconnect and retry as instructed by the app.
If you cannot access the app, email contact@kylanstudio.com with the subject “Sippy Reef — Account deletion request”. Include the email linked to your account or your user ID/friend code if known. We will verify ownership before processing the request. Do not send passwords or verification codes.
Related game data and community connections are processed as part of the deletion request. Some deactivated records, processing records, backups, or information needed for security or legal obligations may be retained as described in the Privacy Policy. Data written to Apple Health/Health Connect is not automatically deleted.
Request account deletionWhat should I include in a bug report?
Describe the issue, what you expected, steps to reproduce it, your device model, iOS/Android version, and app version. If you attach screenshots, hide unrelated personal information. Do not send passwords, login codes, or unnecessary health information.